Review | Infinity Room Hong Kong: Beyond Plaza Premium First
For most Malaysian travellers, Plaza Premium First already represents the more exclusive end of airport lounge access.
Unlike the ordinary Plaza Premium Lounges that increasingly resemble airport cafeterias with slightly more comfortable furniture, Plaza Premium First promises a more considered experience. Better dining, a proper bar and, hopefully, fewer passengers conducting a family reunion around the buffet.
However, at Hong Kong International Airport, there is another level even higher than that of the Plaza Premium First.
The Infinity Room sits within Plaza Premium First near Gate 1, offering a separately controlled space with its own dining experience. Getting through the Plaza Premium First entrance does not automatically mean you can enter this room.
Yes, even the premium lounge has a more premium section.
Having visited Cathay Pacific’s The Pier numerous times, I was curious to try something different. Plaza Premium First was already familiar territory, but the Infinity Room presented a more interesting proposition: how much further could an independent lounge push the experience?
For Refined Points readers, the access distinction is particularly important. Selected CIMB cards and the Maybank World Elite Mastercard provide access to the Plaza Premium First lounge that houses the Infinity Room. That should not be confused with an entitlement to the Infinity Room itself.
And as attractive as the room looks, exclusivity alone does not settle the question of whether it is worth visiting.
Infinity Room Hong Kong Quick Answers
Where is the Infinity Room?
The Infinity Room is inside Plaza Premium First near Gate 1, on Level 6 of Terminal 1 at Hong Kong International Airport. This review covers the Gate 1 location.
What are the opening hours?
The Plaza Premium First Gate 1 lounge currently lists opening hours of 6:30am to 1:00am daily. Plaza Premium Lounge
Does Plaza Premium First access include the Infinity Room?
No. You need an entitlement or admission arrangement that specifically includes the Infinity Room.
Can Malaysian credit cards provide complimentary Infinity Room access?
At the time of writing, I have not identified a Malaysian-issued credit card that explicitly advertises direct complimentary Infinity Room access. Selected CIMB cards and the Maybank World Elite Mastercard provide access to the main Plaza Premium First lounge near Gate 1.
Do any private banking cards include the Infinity Room?
Yes. There are Hong Kong private banking arrangements that expressly include it. China CITIC Bank International, for example, names Infinity Room access in its eligible private banking card benefits.
Can Qatar Airways Business Class passengers enter?
The lounge attendant told me that Qatar Airways Business Class passengers could also access the Infinity Room. However, published accounts of Qatar’s arrangements differ, so confirm that your invitation specifically includes the Infinity Room.
Can you pay to enter?
Plaza Premium Group has advertised paid walk-in admission to the Infinity Room. Check the current package and ensure that it explicitly includes this space before booking. An ordinary Plaza Premium First booking should not be treated as sufficient confirmation. Plaza Premium Group
Location and Access to the Infinity Room Hong Kong
Plaza Premium First near Gate 1 has a relatively understated entrance, with gold lettering above a dark stone fascia and a timber-lined passage leading into the lounge.
Once inside, the signage directs passengers towards Lounge Bay, AeroBar, Primo, the Infinity Room and the shower facilities.
The Infinity Room is positioned further inside. Its entrance display carries the rather unambiguous wording “By Invitation Only”. That is a useful reminder that Plaza Premium Group’s lounge names are not interchangeable.
Ordinary Plaza Premium Lounge access is one entitlement. Plaza Premium First access is another. The Infinity Room requires a further, specific arrangement.
For Malaysian travellers, the current CIMB participating-lounge list includes Plaza Premium First near Gate 1 for eligible cards, including the CIMB Travel World Elite, Travel World, Travel Platinum and Preferred Visa Infinite.
Maybank’s list also includes the Gate 1 Plaza Premium First for its World Elite Mastercard products. Neither list expressly names Infinity Room access.
In other words, arriving with a CIMB Travel World Elite or Maybank World Elite Mastercard should not create the expectation that reception will wave you into the Infinity Room.
In Hong Kong’s private banking segment, China CITIC Bank International’s 2026 offer explicitly includes Plaza Premium First with Infinity Room access for eligible private banking customers presenting its Private Banking Visa Platinum or Jewel World Elite Mastercard, subject to the programme’s allocation and conditions.
“Plaza Premium First” and “Plaza Premium First with Infinity Room” describe different benefits. During my visit, I also asked about airline access and was told that Qatar Airways Business Class passengers could be admitted.
If you are planning a Hong Kong trip, you can compare flights and hotels through Trip.com. Just check lounge eligibility separately; it is considerably less straightforward than finding a flight with a convenient departure time.
Lounge Design and Seating
Before getting to the Infinity Room, the main Plaza Premium First deserves some attention. The lounge combines warm timber, dark stone surfaces, muted lighting and several different seating arrangements. There are rows of grey upholstered wingback chairs, darker lounge chairs, small dining tables and taller seating near timber dividers.
The wingback chairs are particularly attractive. Their substantial sides provide some visual separation, while the adjoining tables offer somewhere practical to place a drink or laptop.
AeroBar is another visual highlight, with a curved counter, illuminated shelving and a prominent whisky display. It gives the lounge a proper focal point, rather than making drinks feel like an afterthought tucked beside the coffee machine.
However, the main lounge remains a sizeable shared environment.
The Infinity Room takes a different approach.
One section uses deep green walls, green upholstered seating, marble-patterned dining tables and a long banquette. Warm timber flooring and lighting around the ceiling soften the darker palette, while colourful artwork prevents the space from becoming excessively formal.
The tables are set with plates, cutlery, napkins and small floral arrangements. It feels designed around sitting down for a meal, with enough space to enjoy the setting.
Another section has tan leather armchairs, patterned cushions, padded wall panels and small round tables. This provides a softer, more relaxed alternative to the green dining room.
I particularly like that the room does not rely entirely on one seating style. The green section is more obviously restaurant-like, while the tan armchairs suit a drink and a slower meal.
Neither section is especially grand in scale. The appeal comes from the more intimate setting and the additional access control.
That distinction is central to the Infinity Room. Its purpose is to preserve a more private experience within a lounge that already sits above the ordinary Plaza Premium offering.
Of course, a restricted entrance cannot guarantee that the room will always be empty. Nevertheless, it provides a meaningful additional barrier to admission, which is increasingly valuable in an airport lounge.
Infinity Room Dining, Buffet and Drinks
Dining is the Infinity Room’s strongest point of differentiation.
The physical menu available during my visit offered starters, a signature local dish, main courses and desserts. It was a seasonal menu, so the dishes below should be treated as a snapshot of the offering.
Starter choices included duck liver arancini with muhammara, a Royal Caviar Club Imperial Ossetra creation with crab and lobster beurre blanc, and a fennel, apple and walnut salad.
The signature dish was fish ball noodles with XO sauce and crispy fish skin. It's worth noting that this is also available to those without Infinity Room access, with the difference being self-service at the noodle counter and table service for Infinity Room guests.
Main courses included pan-seared Atlantic salmon, a 24-hour sous-vide lamb loin, homemade barbecue beef with an egg and ten-grain rice, and porcini mushroom and spinach tortellini.
This is a more ambitious menu than the usual lounge formula of pasta, rice and several anonymous dishes beneath stainless-steel lids.
The local options are particularly welcome. Fish ball noodles and barbecue beef rice give the menu a recognisable Hong Kong identity, while the salmon, lamb and pasta provide alternatives for passengers who want something different.
The caviar and crab starter was presented as a carefully arranged layered dish, with sauce and garnishes rather than a token spoonful of something expensive placed beside a salad leaf.
The barbecue beef rice was more substantial, arriving with a fried egg, vegetables and accompanying items. It looked like a proper meal rather than one of those miniature lounge portions that requires a second dinner shortly afterwards.
The lamb loin took a more contemporary approach, with sliced meat, couscous and colourful accompaniments arranged across a large plate.
The presentation is clearly a step above buffet dining. Taste and execution still matter, of course, but the menu and plating demonstrate that the Infinity Room is attempting to offer a restaurant experience. Guests also have access to the main Plaza Premium First food selection.
During my visit, this included a salad station, cold cuts, sliced cheese, bread, small desserts, hot dishes and a noodle station. The buffet is useful if you want something quick or would like to supplement your meal.
However, if you have Infinity Room access, I would make time for the à la carte menu. Spending the entire visit collecting buffet food would miss much of what distinguishes the room.
Then there are the drinks. The menu listed Moët & Chandon Impérial Brut Champagne alongside Bottega Gold Prosecco. That is a welcome detail, particularly when some lounges use “premium beverages” rather generously to describe whatever sparkling wine happens to be available.
The wine list offered several choices across both reds and whites, including New Zealand Sauvignon Blanc, Spanish Albariño, French Riesling, Italian Chianti and Australian Shiraz.
There is breadth here, although I would not confuse a reasonably extensive list with an extraordinary wine cellar.
The spirits trolley is arguably more interesting. Bottles on display included Rémy Martin XO, Macallan 12, Glenmorangie 12, Longmorn, Scapa, Suntory Kakubin and The Chita Japanese whisky.
A proper drinks trolley gives the room a more personal feel, and Rémy Martin XO is a noticeable step up from the basic spirits commonly found in independent lounges.
The cocktail menu also incorporated local influences. Hong Kong Skyline combined Chinese baijiu with lychee, jasmine tea, rose and lime, while A Blessing Day used dark rum, oolong tea, red dates and lotus seeds.
Holiday Mood was another option, combining gin, vermouth, mulled spices, lime, caramel and tonic. For passengers avoiding alcohol, the menu included coffee, juices, soft drinks and a selection of teas.
The overall drinks offering gives the Infinity Room more substance than a private room with nicer furniture. The Champagne, cocktail selection and spirits trolley help justify why it is treated as a separate experience.
Service, Wi-Fi, Toilets and Showers
The Infinity Room’s presentation encourages a more hosted style of visit.
The prepared tables, physical menus and drinks trolley make the dining experience feel more deliberate. You have somewhere properly arranged to eat, with the room’s design supporting that purpose.
However, there is an important limitation: the Infinity Room does not function as a completely self-contained lounge.
Guests use facilities belonging to the wider Plaza Premium First, including the toilets and showers. The separate room therefore provides additional privacy for dining and seating, without separating every part of the visit.
The washroom area maintains the lounge’s timber and dark stone finishes. Elemis hand and body wash and lotion were also provided, which is a pleasant touch.
If you want to shower, register your request when you arrive. Having access to a more exclusive room should not create an assumption that the shared shower facilities will immediately be available.
Wi-Fi and charging facilities are available within Plaza Premium First, although I would not make either the main reason to choose the Infinity Room. Its appeal is the dining environment and more private setting.
Plaza Premium Group also advertises a complimentary ten-minute neck and shoulder massage on a first-come, first-served basis, together with an ALLWAYS buggy transfer as part of the Infinity Room experience. Confirm what your admission arrangement includes and whether the services are available during your visit.
The buggy transfer could be particularly useful at Hong Kong International Airport, where the distance to your departure gate can materially affect how long you have to enjoy the lounge.
Final Thoughts
The Infinity Room is an interesting example of how airport lounge operators are trying to preserve exclusivity as access becomes more widespread.
Plaza Premium First already offers an elevated proposition. The Infinity Room adds another layer through separate admission, a more intimate setting and a dining and drinks programme that gives the room a clear purpose.
The green dining room is attractive, the tan armchair section provides a more relaxed alternative, and the menu goes well beyond the ordinary independent-lounge buffet. Moët & Chandon Champagne and a trolley carrying Rémy Martin XO and Japanese whisky also give the experience some substance.
However, I would be careful about equating more restrictive access with automatic superiority over every other lounge at Hong Kong International Airport.
Having visited The Pier numerous times, I see the Infinity Room as an interesting alternative when I want a different setting and a restaurant-focused visit. I would not choose it purely because its entrance is harder to get through.
The shared facilities also limit how complete the separation feels. You may dine in the more exclusive room, but you still return to the wider Plaza Premium First for certain amenities.
For Malaysian readers, the most important takeaway remains the access distinction. Your eligible CIMB card or Maybank World Elite Mastercard can get you into Plaza Premium First Hong Kong. It should not be treated as an Infinity Room. Until a Malaysian issuer explicitly includes the room in its benefits, these remain separate propositions.
If you already have confirmed Infinity Room access, I would make time to explore it, sit down for the à la carte meal and enjoy the drinks offering.
If you are paying, check the exact package and price before deciding. The room’s strongest selling points are privacy and dining, so you need enough time to appreciate both.
Ultimately, the Infinity Room shows what a more exclusive independent lounge experience can look like. The restricted entrance gets your attention, but the dining, drinks and setting are what need to earn your time once you are inside.
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