UOB Visa Infinite Now Gets Complimentary Grab Airport Transfers

UOB Malaysia has quietly made a useful improvement to the UOB Visa Infinite’s complimentary airport transfer benefit.

Previously, UOB Visa Infinite cardholders could redeem up to 12 complimentary local airport transfers to KLIA per calendar year, subject to spending at least RM5,000 on airlines, hotels, or travel agencies within the last 30 days prior to the ride. The catch, however, was that bookings had to be made through the UOB Visa Infinite Concierge at least three days in advance.

That was fine if your travel plans were perfectly fixed, but less ideal for those who wanted flexibility, changed flight timing, or simply forgot to book the transfer until the night before.

Moreover, Refined Points receive several reports on the actual conditions of the vehicles themselves, which were severely underwhelming and definitely not the kind of "limo" experience one would expect.

Effective 18 May 2026, UOB has now added a second redemption option through the Grab app using the promo code “VIKLIA”. The benefit remains capped at 12 rides per calendar year and one redemption per calendar month, but the key upgrade is convenience.

The Upgrade

The biggest improvement here is obvious: UOB Visa Infinite cardholders no longer need to rely solely on the three-day advance booking process through the Visa Infinite Concierge.

Instead, eligible principal cardholders can now make an instant booking through Grab from any location within Klang Valley, with the drop-off location set to KLIA Terminal 1 or KLIA Terminal 2. Each redemption is capped at RM120, and any amount above RM120 will be charged to the principal UOB Visa Infinite card.

In theory, “complimentary airport limousine” sounds premium. In reality, most people today are already conditioned to use Grab because it is faster, easier, and more transparent.

The RM120 cap is also reasonably generous. For standard rides from many parts of Klang Valley to KLIA, this should cover most or even all of the fare depending on timing, surge pricing, and pickup location. It's also worth noting that the UOB PRVI Miles Elite only provided RM80 on Grab.

More importantly, this opens up a much more interesting use case for those who prefer a larger or more comfortable vehicle. If you are travelling with family, multiple bags, or simply want a more comfortable ride to the airport, you could book a higher-tier Grab option such as an executive MPV, Alphard, or Vellfire where available.

If the total fare comes up to around RM200, the RM120 subsidy effectively reduces your out-of-pocket cost to RM80. That is a very reasonable trade-off for those who do not mind paying the difference for a more comfortable airport transfer.

Of course, the usual mechanics still apply. The principal cardmember must meet the RM5,000 qualifying spend requirement on airlines, hotels, and travel agencies within the last 30 days prior to the ride. The UOB Visa Infinite card must also be linked to Grab for the promo code to work.

If the cardholder does not meet the spend requirement, if the redemption is made using a supplementary card, or if the cardholder redeems more than once in a calendar month across both booking channels, UOB may charge the full Grab fare of up to RM120 to the principal card account within 90 calendar days.

The UOB Strategy

This improvement also strengthens what I have long considered one of the more practical airline miles strategies in Malaysia.

With the UOB Visa Infinite, you now have a much more convenient way to get to KLIA, provided you meet the RM5,000 travel spend requirement. With the UOB PRVI Miles Elite, you can then redeem an RM80 Grab ride home from KLIA Terminal 1 after completing the required overseas transactions.

Note: The UOB Zenith has been discontinued

Put simply, the UOB Visa Infinite gets you to the airport, while the UOB PRVI Miles Elite gets you home.

The UOB Visa Infinite remains the stronger card for local dining, while the UOB PRVI Miles Elite continues to be one of the best cards in Malaysia for overseas spend, especially in key regional currencies. When paired together, the two-card strategy covers a very wide part of the affluent traveller’s journey: local dining, overseas spend, airport lounge access, airport transfers, and Grab ride-home benefits.

No, the UOB ecosystem is not perfect. There have been devaluations, lounge access changes, and certain benefit restrictions that are worth criticising. But from a practical travel standpoint, UOB still understands something many banks in Malaysia do not: frequent travellers do not just care about miles, and some of these were covered in my recent article on why I departed from UOB.

Final Thoughts

This is a simple but very welcome upgrade from UOB.

The UOB Visa Infinite’s complimentary airport transfer benefit was already useful, but the previous three-day concierge booking requirement made it feel unnecessarily rigid. By introducing Grab redemption with a RM120 cap, UOB has made the benefit far more aligned with how people actually travel today.

More importantly, this further reinforces the viability of the broader UOB strategy. Used properly, the UOB Visa Infinite and UOB PRVI Miles Elite remain one of the strongest card pairings in Malaysia for those looking to accumulate airline miles while also extracting real travel benefits along the way.

This is not a revolutionary upgrade, and it does not pretend to be one. But it is practical, sensible, and genuinely useful.

In a market where banks often “enhance” benefits by making them worse, I’ll take this as a win.